Business support

  • meeting with clients to determine requirements;
  • working with clients to define the scope of a project;
  • planning timescales and the resources needed;
  • clarifying a client’s system specifications, understanding their work practices and the nature of their business;
  • liaising with staff at all levels of a client organisation;
  • defining software, hardware and network requirements;
  • analysing IT requirements within companies and giving independent and objective advice on the use of IT;
  • developing agreed solutions and implementing new systems;
  • presenting solutions in written or oral reports;
  • project managing the design and implementation of preferred solutions;
  • purchasing systems where appropriate;
  • designing, testing, installing and monitoring new systems;
  • preparing documentation and presenting progress reports to customers;
  • organising training for users and other consultants

Home Support

  • PC/Apple repair;
  • PC/Apple upgrades;
  • PC/Apple health check;
  • virus removal;
  • spyware removal;
  • faulty laptops;
  • all variants of Microsoft Windows up to Windows 10 and all variants of Apple OS;
  • wireless and wired home networks;
  • training;
  • data recovery